Mini Power Bank PRIVACY POLICY (U.S.)

1. ABOUT THIS PRIVACY POLICY

In Short: This Policy explains how we handle your Personal Information. It helps you understand what we do with it and your privacy rights.

Welcome! This Privacy Policy (“Policy”) explains how UAB Orbio World, trading as Mini Power Bank brand and other Household brands (“Company”, “we”, “us”, or “our”) handles your Personal Information (“Personal Information” or “Data”) when you:

  • 当社の販売ウェブサイト(以下「ウェブサイト」)の閲覧

  • 当社の商品またはサービス(以下「商品」または「サービス」)の購入

  • その他の方法で行う当社とのやりとり(サポート、ソーシャルメディア、コンテスト、アフィリエイトプログラム、等)

This Policy applies only if you are resident of United States and it outlines what Personal Information we collect, its purposes, how we use and share it, how long we retain it, your rights, and how we protect your Data. We are fully committed to process your Personal Information lawfully, fairly, and transparently in accordance with:

  • the California Consumer Privacy Act (CCPA/CPRA);

  • U.S. state privacy laws (e.g. VCDPA, CPA, CTDPA, UCPA);

If you do not agree with our practices, please refrain from using the Website, purchasing our Goods or Services or submitting your Data in any other way. This Policy is effective as of 19th of November 2025.. We may update this Policy occasionally all updates take effect upon publication, so we encourage you to review it regularly to stay informed.

2. WHO IS RESPONSIBLE FOR YOUR PERSONAL INFORMATION?

当社:UAB Orbio World、お客様の個人情報管理者

当社の会社番号: 305049890

登録所在地: K. Donelaičio St. 60, LT-44248 Kaunas

サポートメールアドレス: support@muama.com

We have appointed a Privacy Officer to oversee our Data protection obligations. You can contact the Privacy Officer directly at dpo@muama.com, or use any of the communication methods provided in Section 11 of this Policy.

3. CATEGORIES OF INFORMATION COLLECTED AND HOW IT IS USED

一言で言えば、 当社は主に、当社の商品またはサービスを提供し、当社のウェブサイトを運営するために必要なデータのみを収集します。このセクションでは、当社がデータを収集する理由とその使用方法について説明します。

We only collect the Data we truly need – and only use it for clear, lawful reasons. Below, you’ll find a detailed list of the categories of information we collect, how we use it, and how long we keep it. This section also serves as our Notice at Collection under the California Privacy Rights Act (CPRA) and Summary of Processing for the 12 Months Preceding.

We may collect or process the following categories of information, depending on how you interact with us. More detailed information provided in tables below:

1. IDENTIFIERS & COMMERCIAL DATA

Purpose of collection / use

When you purchase Goods or Services via our Website, we process your Data to manage your order, arrange delivery, handle payments, send transactional communication and provide other related services (e.g., order confirmation, updates, returns, or refunds).

We also use Identifiers and Commercial Information to detect and prevent fraud, maintain security, provide customer service, and comply with legal obligations.

Category examples

本人確認および連絡先:氏名、配送先住所、Eメールアドレス、電話番号。

技術情報: IPアドレス、言語、デバイスタイプ。

Commercial information: products purchased, order/return history, subscription status, cart data, feedback.

Data retention period

注文と支払いの記録は、法律、税金、会計上の義務に基づき、10年間保存されます。

Sold or Shared for cross-context behavioral advertising?

No. We do not sell or share this information for cross-context behavioral advertising.

2. PAYMENT & FINANCIAL DATA

Purpose of collection / use

We process your Data when handling payments related to your orders, subscriptions, discounts, returns, chargebacks or refunds. This processing also includes the performance of tax obligations, such as issuing invoices, maintaining accounting records, and fulfilling other legal statutory requirements e.g. fraud detection, transaction security.

Category examples

Payment Information: Payment method/type, masked card digits, payment token, transaction amount/time, refund reasons; billing address; bank/IBAN (if used); customs data where required, invoices, VAT and other required accounting documentation.

Data retention period

注文と支払いの記録は、法律、税金、会計上の義務に基づき、10年間保存されます。

Fraud logs retained for 5 years after transaction.

Sold or Shared for cross-context behavioral advertising?

No.

3. MARKETING & PREFERENCE DATA

Purpose of collection / use

We process your Personal Information to inform you about our Goods, Services, promotions, new features, or to request your feedback. This includes sending general or personalized marketing content (e.g., newsletters, promotional messages, surveys) via email, SMS, or phone calls.

When we send communications from the Company, they may include marketing information and offers about this brand and other brands operated by the Company (“Wellness brands”). We may tailor our marketing based on information we already maintain about you - such as your purchase history, browsing activity, or stated preferences - to make our offers more relevant. This practice is sometimes referred to as personalized or targeted marketing.

In compliance with the California Consumer Privacy Act (CCPA/CPRA) and other U.S. state privacy laws (VCDPA, CPA, CTDPA, UCPA), we send marketing communications only where permitted by law and provide clear options to opt-out at any time:
Email: We may send promotional or informational emails without prior consent, provided that each message clearly identifies the sender, includes our contact details, and offers a simple unsubscribe option.
SMS or phone calls: We only send marketing text messages or automated calls if you have given us express written consent (for example, by checking a box or signing up). However, we may contact you by phone or text about your existing order or product (e.g., delivery updates, support, or warranty reminders) without separate marketing consent, as these are considered transactional or service communications.

Remember! You have the right to object for direct marketing at any time, free of charge, by:

  • using the unsubscribe link in any email;
  • using the unsubscribe link on the “Thank You” page;
  • replying “STOP” or the specified keyword to an SMS;
  • informing our representative during a call to be added to our Do Not Call list; or
  • emailing us with your request.

Opting out will not affect important transactional or service-related messages (such as order confirmations, product updates, or safety notices).

Category examples

連絡先詳細:氏名、Eメールアドレス、電話番号、国

ログ:同意収集ログ(日付、方法、好み、配信停止情報、オプトアウト要求)。

マーケティングインタラクションデータ:メッセージの配信や開封状況、リンクのクリック、キャンペーンへの参加、コミュニケーションの好み、配信停止やオプトアウトのアクション、インタラクションのタイムスタンプなど、お客様が当社のマーケティングコンテンツにどのように反応したかに関する情報です。

購入履歴およびエンゲージメント履歴(該当する場合):購入商品、紹介元、使用されたリンク、プロモーションキャンペーンへの反応など、お客様の過去の取引またはマーケティングインタラクションから得られた情報。

技術情報 (EメールまたはSMS配信用):デバイスの種類、IP アドレス、国。

Data retention period

5 years from contact received date, unless you opt-out earlier.

Recordings of conversations - 6 months from the moment of creation.

The suppression lists may be kept longer to comply with legal requirements.

Sold or Shared for cross-context behavioral advertising?

Yes. We may share limited identifiers (for example, cookie IDs or advertising device IDs) with analytics and ad partners to measure the effectiveness of our campaigns and deliver advertising relevant to your interests. You can opt out of cross-context advertising through Your Privacy Choices link. Where required by law, we honor browser- or device-based opt-out signals, including Global Privacy Control (GPC).

We do not sell Personal Information for monetary consideration.

4. COMMUNICATION DATA

Purpose of collection / use

If you contact us by phone and/or in writing (via Live Chat, customer support, email, social media or otherwise), we will keep a record of the fact of your contact and the information you have provided to us, including your Personal Information, to properly process your request and respond to your question, request or complaint.

We use artificial intelligence (AI)-based tools (fully or semi-automated) to assist our customer support team. These tools are used for suggesting draft responses, guiding or answering calls before transfer to a human agent, transcribing and summarising conversations, and providing automated replies to frequently asked or trained questions.

注記AIが生成した出力はすべて、結論がお客様の権利に影響を及ぼす可能性がある場合、人間のスタッフによってレビューされ、検証されます。当社は、法的またはそれに準ずる重大な影響を及ぼす可能性のある自動化された意思決定のみに依存することはありません。完全に匿名化されていない限り、お客様のデータをAIモデルのトレーニングに使用することはありません。

Category examples

通話による連絡の場合:氏名、携帯電話番号、Eメールアドレス、住所、購入内容、その他本人確認に必要な情報(必要な場合)。通話日時、通話時間、通話の録音。

Eメールまたはライブチャット、カスタマーサポートからの連絡の場合:氏名、携帯電話番号、Eメールアドレス、住所。購入内容および本人確認に必要なその他の情報(必要な場合)。その他、書面によるリクエストに関連する情報、添付書類やその他のビジュアルコンテンツ、すべての通信履歴。

Data retention period

会話の録音 - 作成された瞬間から6ヶ月間

書面による連絡 - お問い合わせが終了してから3年間

適用される法律を遵守するため、または正当な利益に基づいて保持する必要がある場合、当社は一部の情報をより長い期間保持することがあります。

Sold or Shared for cross-context behavioral advertising?

No.

5. LEGAL CLAIMS DATA

Purpose of collection / use

We may process your Personal Information in case we become a party or concerned party in legal proceedings to which you are subject to, or we are statutorily required to collect and/or provide information about you in order to comply with the applicable law.

Also, in all cases where we suspect fraud, theft, unlawful reselling, misuse of marketing activities with our brand names, or other unlawful activities involving our Website, Company, brands and or services, we report such cases to the appropriate pre-trial investigation authorities (such as the police or prosecutor’s office).

Category examples

お客様について当社が保有するすべての情報であって、法的手続きの一部となるもの。例えば、会計ファイルおよび訴訟事件ファイル、法的文書、お客様が当社に提供するその他の情報、当社が法令により収集および/または提供を義務付けられているその他の情報。また、訴答書面、請求、裁判所の判決。

問題が生じた場合 - 犯罪歴・前科に関する情報

Data retention period

法的手続きが進行中の期間、および裁判所または当局の決定が発効した日、または法的拘束力のある決定が完全に履行された日から5年間

Sold or Shared for cross-context behavioral advertising?

No.

6. INTERNET & NETWORK ACTIVITY DATA

Purpose of collection / use

お客様が当社ウェブサイトを訪問・閲覧される際、当社はある種の個人データを、統計、分析、マーケティング、およびパフォーマンスの監視目的で処理します。これにより、当社が当社ウェブサイトの機能、安定性、セキュリティ、および全体的なユーザーエクスペリエンスを向上させやすくなります。

お客様のクッキーに関する設定と同意の選択により、当社がGoogle Analytics 4またはその他公的に認められている分析およびマーケティング用プラットフォームといった信頼性あるツールの使用により、クッキーおよび類似の追跡技術を通じてさまざまな情報を収集することができます。詳細については当社Cookieに関するポリシーをご確認ください。

Category examples

ID:IPアドレスまたはその他のデバイスID

技術情報: デバイスの種類、ブラウザの種類、言語設定、ハードウェア/ソフトウェアの設定および構成、参照URL(前後に訪問したウェブサイト)

利用情報:当社のウェブサイトで訪問したページ、インタラクション、クリック、またはセッション行動、訪問タイムスタンプ、セッション時間、選択したインターフェースまたはアカウント設定(該当する場合)。

Data retention period

クッキーの保存期間の詳細については、Cookieに関するポリシーをご確認ください。

Sold or Shared for cross-context behavioral advertising?

Yes (ads/analytics). Opt-out via Your Privacy Choices link. Where required by law, we honor browser- or device-based opt-out signals, including Global Privacy Control (GPC).

7. VISUAL DATA

Purpose of collection / use

We process your Personal Information when you submit, create, or allow us to use content that features you for promotional purposes. This includes:

  • ユーザー生成コンテンツ(UGC)。例えば、お客様が当社と直接共有した、またはソーシャルメディア上で当社にタグ付けした体験談、レビュー、写真、動画など。

  • お客様の画像、音声または個人情報がマーケティングまたは広告キャンペーンに使用される可能性のある、当社主催の写真撮影またはビデオ撮影への参加。

該当する場合、掲載または配布の前に別途画像使用またはコンテンツ使用同意書への署名または専用フォームからの同意が求められます。

Category examples

ID: 氏名、ユーザー名、またはプロフィール名

メディアコンテンツ:写真、ビデオ、オーディオ録音

参加:体験談、レビュー、またはお客様が提供した、もしくは利用を許可したその他のコンテンツ、ソーシャルメディアの識別子(タグ、メンション、ハンドルネーム)、画像使用またはプロモーションコンテンツに関する同意(該当する場合)、同意ログ。

Data retention period

UGCおよびキャンペーンコンテンツ:収集日または同意日から最大2年間保存されますが、これより短いまたは長い期間が指定された場合、または同意が撤回された場合は除きます。

広告キャンペーンコンテンツ:法的、契約上、またはコンプライアンス上の目的で、最大10年間保存されます。

Sold or Shared for cross-context behavioral advertising?

No.

8. SENSITIVE PERSONAL INFORMATION (SPI)

Purpose of collection / use

We do not intentionally collect sensitive Personal Information such as health, biometric, or religious data.

However, certain information like payment details, government identifiers, or precise geolocation may be classified as SPI under specific stale law. We do not use or disclose Sensitive Personal Information to infer characteristics or for any non-exempt purpose. As a result, a “Limit the Use of My Sensitive Personal Information” control is not presented.

Category examples

Payment tokens, limited payment metadata, government identifiers.

Data retention period

Payment records are retained for 10 years. Tokens normally retained only as long as necessary to complete transactions and handle refunds or chargebacks, no longer than 2 years.

Sold or Shared for cross-context behavioral advertising?

No.

9. CONTEST & PROMOTIONAL DATA

Purpose of collection / use

We process your Personal Information when you participate in our contests, competitions, games, or events. This is done to manage your participation, communicate with you, and (where applicable) publish or promote the outcome of the activity.

Category examples

ID:氏名、Eメールアドレス、電話番号

参加:ソーシャルメディアエンゲージメント(コメント、シェア、「いいね!」、「フォロー」、リアクション)コンテストへの応募、回答、評価、イベントへの参加

メディアコンテンツ:投稿またはキャプチャした写真/ビデオ、録画中の画像/音声。

Data retention period

コンテスト参加者のデータ - 入賞者発表後1年間、または特定のコンテスト規約に記載されている期間、保持されます。

Sold or Shared for cross-context behavioral advertising?

No.

10. AFFILIATE & PARTNER DATA

Purpose of collection / use

When you participate in our Affiliate Program (e.g., promoting our Goods or Services via links, campaigns, or other agreed methods), we process your Personal Information to manage your participation, track referrals, calculate commissions, and make payments. We may also use your Data to communicate with you about affiliate program updates, compliance checks, complaints or performance reporting.

Category examples

ID:氏名、連絡先(Eメールアドレス、電話番号)、アフィリエイトアカウント/ログイン情報

支払いおよび請求の詳細:銀行口座、またはその他の支払いID、請求書

パフォーマンスデータおよびトラッキングデータ:紹介コード、キャンペーン統計、生成されたリード/売り上げ、IPアドレス、Cookie(該当する場合)

Cookie:該当する場合、トラッキングデータ(クッキーポリシーおよび地域の規制に従う。)

Data retention period

アフィリエイトプログラムのデータ - プログラム参加期間中および終了後最長5年間保存されます(会計上、法律上、不正防止の目的)。

支払記録 - 財務/会計に関する法律遵守のため、10年間保存されます。

アフィリエイトの写真やビデオ - 特定のアフィリエイトプログラムで合意されたもの、または相互の合意に基づくもの。

Sold or Shared for cross-context behavioral advertising?

Sometimes (attribution tools may rely on advertising identifiers/cookies). Opt-out via Your Privacy Choices link. Where required by law, we honor browser- or device-based opt-out signals, including Global Privacy Control (GPC).

11. SOCIAL MEDIA DATA

Purpose of collection / use

We manage our business profiles and accounts on various social networks. If you are interested in our Services and follow our profiles on social networks, participate in our games, promotions, share your photos with us or tag us in your photos, public posts, etc., we collect and use your Data, which we receive directly from you, when you are active in our accounts.

Please note that our accounts are integrated into social networking platforms (e.g. Facebook, Instagram, Linkedin, etc.) and therefore all social platform providers as independent data controllers have full access to collect your Personal Information. You can find detailed information on the data processing, purposes and scope of data use by each social networking platform in the privacy policy of the respective social network. Also if you want to exercise your rights in relation to data processed by social networks, it is more efficient to contact the controller of the social network directly.

Category examples

ID:氏名、プロフィール写真

パブリックインタラクション:いいね、フォロー、コメント、シェア

参加:お客様が送信したメッセージ(内容、時間、添付ファイル、履歴)、ゲーム/イベントへの積極的な参加、当社に送信したり、当社をタグ付けした写真。

Data retention period

当該ソーシャルネットワークプロバイダは、データの保持期限を設定するものとします。

当該ソーシャルネットワークのプライバシーポリシーを確認することをお勧めします。通常、当社はお客様が同意を撤回するか、削除を要求するか、またはプラットフォームが先に削除を強制しない限り、データを保持し、削除しません。

Sold or Shared for cross-context behavioral advertising?

No.

Here are also few important things for you to know:

  • Automated tools and AI: We may use AI or other fully or semi-automated technologies to support service delivery (e.g., chatbots, ChatGPT, Gemini, AI tools providers and etc.), but we do not use automated decision-making that produces legal or similarly significant effects on you. All AI-assisted or automated responses are reviewed by humans when decisions could impact your rights.

  • Cross-Context: We may combine information from different sources (e.g., your Website activity, purchase history, and customer-service interactions) to improve your experience and our service.

  • We may “sell” or “share” Data: Under California law, a “sale” includes making Personal Information available to a third party for any form of value, not only for money, and “sharing” refers to disclosing Personal Information for cross-context behavioral advertising. We do not sell Personal Information for monetary consideration, but in some cases we share limited data - such as internet or network activity and inferences - with advertising and analytics partners to measure performance and deliver relevant ads. You can opt out at any time through our “Your Privacy Choices” link, and where required by law, we honor browser- or device-based opt-out signals (e.g., Global Privacy Control).

  • Children’s data: Our Website and Services are not intended for minors. We do not knowingly collect, sell, or share Personal Information of individuals under the age established by law. If we become aware of such a collection, we will delete the information promptly.

4. PERSONAL INFORMATION COLLECTION SOURCES

In Short: We get your Data directly from you, through your use of our Website, or from trusted third parties, public sources, etc. This helps us operate our business and stay in touch with you.

We collect Personal Information from the following categories of sources:

  • Directly from you: When you place an order, contact us for support or inquiries, complete forms or surveys, participate in contests or promotional campaigns, communicate with us by email, phone, chat, or social media, or otherwise use our Services.

  • Automatically via technology: When you visit or interact with our Website or other online platforms, we automatically collect certain Data, including identifiers and information regarding your activity using cookies, pixels, SDKs, log files, and similar technologies. We use these tools to improve functionality, enhance your experience, analyze usage patterns, and secure our systems.

  • From third parties, vendors, and service providers: We collaborate with carefully selected partners (e.g., payment processors, shipping carriers, analytics and marketing platforms, and customer-support providers). They may share limited Personal Information with us when they collect them during service.

  • From our affiliate and referral partners: If you follow a referral link, use a partner discount code, we may receive information that might contain your Personal Information.

  • From other Intra-Group companies (if applicable): Where necessary for internal administrative, service provision, or business development purposes, we may receive your Data from other entities within our corporate group.

  • From publicly available sources (if applicable): Where appropriate and permitted by law, we may collect Personal Information from public registers (e.g. company registries, professional association websites), official government databases, or social media profiles (e.g. LinkedIn), particularly in the context of business-to-business (B2B) communication, professional outreach or due diligence.

Note! This Policy does not govern the privacy practices of unaffiliated third parties that operate independently, such as external social networks, advertising providers, or linked websites. We encourage you to review their privacy policies to understand how they process your information.

5. CATEGORIES OF INFORMATION DISCLOSED & SHARED WITH THIRD PARTIES

In Short: We share your Data but only when necessary and with strong safeguards - always ensuring your privacy is protected.

We share your Personal Information when necessary, and with your privacy in mind.

We may share limited Data with trusted third parties to provide our Services, meet legal obligations, or support business daily operations. Whenever we do, we ensure that your Data is protected and handled responsibly. We may share your Data with:

  • Service Providers, Contractors: We engage with various service providers to support our business functions (e.g. IT support, hosting, payments, shipping, analytics, customer service, marketing, auditing, legal services, etc.). These providers may access only the Data required to perform their duties and are contractually prohibited from using it for any other purpose.

  • Intra-Group Companies: We may share your Data with other entities within our corporate group for internal administrative purposes, centralized services, or to provide integrated services. All intra-group transfers are covered by internal data-protection agreements ensuring consistent safeguards across all locations.

  • Advertising/ Analytics Partners or Third Parties: We may share limited Data with platforms that deliver marketing campaigns and analytics. Under California law, this type of disclosure may be considered “sharing” for cross-context behavioral advertising. You can opt out at any time by using our link placed at the bottom of the Website footer “Your Privacy Choices”.

  • Public or governmental authorities: In certain circumstances, your Data may be shared with third parties such as public authorities, law enforcements, courts, insurers, fraud prevention services agencies, independent service providers etc.

  • Other corporates or auditors: In the context of a potential or actual merger, acquisition, asset sale, or restructuring, we may disclose limited Data to potential investors, buyers, or their auditors, and advisors.

  • お客様の同意を得た第三者:法的に義務付けられている場合、当社は、お客様から十分な情報を提供された上で、自由意思による同意を明示的に得た場合に限り、お客様のデータを第三者と共有します。

6. PERSONAL INFORMATION RETENTION PERIODS

In Short: We keep your Data only as long as needed for legal, contractual, or Services-related purposes - then we delete or anonymize it securely.

当社は、以下の目的のために必要な期間のみ、お客様のデータを保持します。

  • 個人情報を収集した目的を達成するため、

  • 当社の商品またはサービスをお客様に提供するため、

  • 法律上、規制上、または契約上の義務を順守するため、または

  • 紛争を解決し、契約を履行するため。

処理目的での各データの詳細な保存期間は、本ポリシーのセクション3 に記載されています。適用される保存期間が満了した場合、当社は、業界のベストプラクティスおよび法的要件に沿って、合理的な期間内にお客様のデータを安全に削除するか、不可逆的に匿名化します。

7. SECURITY OF PERSONAL INFORMATION

一言で言えば、 当社は、強力な技術的および組織的手段を用いて、お客様のデータを安全に保管し、不正アクセスを防止してお客様のプライバシーを保護しています。

We are committed to protecting your Data and take the security of your information seriously. We apply a combination of technical and organisational measures to prevent unauthorised access, accidental loss, misuse, alteration, or disclosure of Personal Information. These safeguards reflect the principles of privacy laws, including accountability, limiting collection, accuracy, openness, and safeguards:

  • Processing Personal Information fairly, lawfully, and transparently;

  • Limiting collection and retention to what is necessary;

  • Restricting access to authorized employees only;

  • Requiring service providers to meet strict security standards;

  • Providing regular privacy and security training to staff;

  • Conducting periodic internal and external audits;

  • Using encryption and other safeguards where sensitive information may be involved;

  • Performing regular Data backups and logging activity for security purposes;

  • Continuously monitoring our systems for threats and vulnerabilities;

  • Updating our processes as risks and technology evolve.

Note! Even with strong safeguards, no system or internet transmission is completely risk-free. To help protect yourself, use strong and unique passwords, keep them confidential, secure your devices, and be cautious with suspicious links. If a data breach occurs that poses a risk of significant harm, we will notify affected individuals and regulators as required by law.

8. INTERNATIONAL PERSONAL INFORMATION TRANSFERS

In Short: Sometimes we need to transfer your Personal Information outside your country or state, but only when necessary and always with strong legal safeguards to keep your Data protected.

Our Company works with partners and service providers around the world. This means your information may be transferred outside the United States - for example, to the EU, the UK, or other countries where our Intra-group companies or service providers are located.

Whenever we transfer Personal Information internationally, we apply appropriate contractual, organizational, and technical safeguards to ensure an equivalent level of protection consistent with the privacy laws of your jurisdiction. These safeguards may include:

  • Data-transfer agreements incorporating Standard Contractual Clauses (SCCs) or their local equivalents approved by regulators;

  • Intra-group data-protection agreements binding all affiliated entities to the same high standards of confidentiality and security;

  • Vendor due diligence to confirm that third-party processors maintain adequate security and privacy controls; and

  • Risk assessments and ongoing monitoring of cross-border data flows.

9. AUTOMATED DECISION MAKING AND ARTIFICIAL INTELLIGENCE

In Short: We use some AI and automated tools to support our Services, but we do not rely on them to make decisions that have legal or similarly significant effects on you.

We may use certain Artificial Intelligence (AI) - based tools and fully or semi-automated systems - for example, AI may help our customer service team by suggesting draft replies or transcribing a call to enhance the speed and accuracy of our services.

However, we do not engage in automated decision-making, including profiling, that produces legal, financial or similar effects concerning you. Specifically:

  • AIツールによって生成された推奨、回答、または情報は、情報提供のみを目的として提供されるものであり、人間のスタッフによるレビューおよび検証を受けるものとします。

  • 当社は、アルゴリズムや自動化されたシステムを使用して、意味のある人間の関与なしに、法的効力(サービスの拒否など)を生み出すような決定を下すことはありません。

  • You have the right to request human intervention and express your point of view if you believe any decision or response has been generated through automated means that significantly affects you, and to obtain an explanation and review of such a decision by a human member of our staff;

  • We try to be transparent and inform you when AI or automation was used to help deliver a service;

  • We never use your identifiable Personal Information to train AI models. If any Data is used for improvement, it is anonymized so it can no longer identify you;

  • We keep this information only as long as needed to deliver the service, protect it under strict contracts with our vendors, and prohibit those vendors from using identifiable data for their own model training.

10. YOUR RIGHTS OVER YOUR PERSONAL INFORMATION

In Short: You have rights over your Personal Information, including access, correction, deletion, objection, and more. This section explains what those rights are and how they work.

If we process your Data as set out in this Policy, or you believe we may be doing so, you have the following rights. These rights apply regardless of whether we process your Data as a client, supplier, contractor, or professional contact:

If you are a U.S. resident or our processing relates to U.S. individuals, your rights under State Privacy Laws (which may vary by state):

  • Right to know/access – Request information about the categories and specific pieces of Personal Information we have collected, used, disclosed, sold, or shared about you, and obtain a copy of that Data.

  • Right to deletion – to request the deletion of Personal Information we hold about you, subject to certain exceptions ((e.g., to complete a transaction, detect fraud, or comply with recordkeeping laws).

  • Right to correction – to request correction of inaccurate Personal Information.

  • Right to data portability – to request receive a copy of your Personal Information in a portable format.

  • Right to Opt-out of Sale or Sharing (California law and other states) – Opt-out of the "sale" or "sharing" of Personal Information, including use for cross-context behavioral advertising. We provide a link in footer "Your Privacy Choices" where you can easily execute your right.

  • Right to Limit the Use of Sensitive Personal Information (CPRA) – Request that we restrict the use and disclosure of your sensitive information (e.g., precise geolocation, health data, or financial details) beyond what is necessary to provide requested services.

  • Right to Opt-Out of Profiling (where applicable by state law) – Object to profiling that produces legal or similarly significant effects concerning you.

  • Right to Non-Discrimination – You should not receive any discriminatory treatment for exercising your privacy rights.

  • Right to Appeal (Virginia, Colorado, Connecticut) – If we deny your privacy rights request, you may appeal our decision by contacting us through the same request channel. If your appeal is denied, you may contact your state Attorney General.

  • Right to limit use of sensitive Personal Information (CPRA only) – to request restrictions on how we use sensitive information (e.g., precise geolocation, health data, financial data).

  • Right to non – discrimination – You will not be treated differently for exercising your privacy rights.

  • Right to appeal – You have the right to appeal if we deny your privacy rights request (as required by Virginia, Colorado, and Connecticut laws). If the appeal is denied, you may contact your state Attorney General.

注記:お客様の権利は絶対的なものではありません。場合によっては、お客様の権利の行使が、適用されるデータ保護法の下で制限されることがあります。例えば、お客様の要求を満たすことが他者の権利および自由に悪影響を及ぼす場合、または当社が特定の個人データを保持することが法的に義務付けられている場合(コンプライアンス、法的請求、または規制目的など)です。

11. 権利の行使方法または当社への連絡方法

If you have any general questions about this Policy, how we process Data, complaint or if you wish to exercise any of your Data Subject rights, you can contact us by email at: dpo@muama.com or via post address: K. Donelaičio St. 60, LT-44248 Kaunas.

お客様のご依頼を効率的に処理するため、以下のことをお願いいたします。

  • 質問または苦情を明確に表現してください

  • specify which right you wish to exercise (if applicable),

  • お客様を特定するのに十分な情報を提供してください(身分証明書の提出を求めたり、本人確認プロセスを進める場合があります)

  • 迅速な対応に役立つよう、関連する詳細があればご記入ください。

You may also authorize someone to act on your behalf. If so, please ensure your authorized person provides us with written and signed permission confirming they are allowed to act for you. We may deny a request if sufficient proof of authorization is not provided.

We aim to respond without undue delay within 45 days of receiving your request. This time is extendable by an additional 45 days where reasonably necessary in which case, we will inform you in advance and explain the reason for the delay.

以上

お客様のクッキーの設定

クッキーと類似のテクノロジーは、お客様のエクスペリエンスを強化し、ウェブサイトのパフォーマンスを分析し、当社の分析および広告パートナーを通じてパーソナライズされたコンテンツや広告をお届けする際に役立ってくれます。詳細については当社のクッキーに関するポリシーをご確認ください。

管理された環境です。当社がお客様の個人情報を共有または売却するのを許可したり禁止したりするためにクッキーを選択することができます。