KRISTIN

FAST PURCHASE AND GREAT DISCOUNT!

Love the experience and how quick it was to purchase the items. Also, loved the add on's at the end for additional items needed . Quick and easy.

19/09/2024

Susan R

Quick

Quick, efficient, and easy!

25/06/2024

Debra Branley

Optimistic

Optimistic Giving this a chance I’ll let you know

26/01/2024

linda kleman

HAVE NOT YET RECEIVED. PRAYING THAT THIS COMPANY IS LEGIT AND…

PRAYING THAT THIS COMPANY IS LEGIT AND THAT I WILL RECEIVE AND LIKE THE PRODUCT. ORDERED TODAY.

16/05/2024

......

Great customer service!

Customer service was really helpful by using email. I'm about to embark on a trip and trust this product to keep my devices safe. Thank you Ryoko and Joan for helping.

13/07/2024

Ricardo Piscarreta

I’ll have to try it before giving a…

I’ll have to try it before giving a review.

15/03/2024

Lauri

It seems like there were no hiccups…

It seems like there were no hiccups through the buying process.

01/09/2024

Wendy D

Looking forward to using this product

It was simple and easy to purchase my Ryoko's.

09/03/2024

Victoria

Easy to order and add additional…

Easy to order and add additional accessories if needed.

11/10/2024

Stephanie Wagoner

Easy to order

Easy to order

14/01/2024

Jadabeanhoney Honey

smooth

smooth transition between screens, pictures clear good follow up I requested two units and subsequent offers defaulted to two

22/03/2024

Bruce

easy to set up and something we need…

easy to set up and something we need for work

20/05/2024

Cesar Mayorga

I’m not sure yet I will let you know

I’m not sure yet I will let you know

05/01/2024

Christine

How it works

Had one before thanksLove it so need new one

08/02/2024

William Massey

It’s intriguing

It’s intriguing

21/11/2024

Monica

No comment

No comment. Thanks

23/05/2024

Jodi Hancock

I hope this works without that data…

I hope this works without that data plan!

05/09/2024

Joe Alghamdi

Easy process

Easy process, more option's and selection on services, I have not tried it yet,

17/12/2024

Me

Ryoko review

I bought the ryoko online and the website didn't have any issues.

12/10/2024

Diana Gates

Easy to order

Easy to order, no pressure on getting the extras

09/06/2024

Sandra

very good

Explanation of this product is very good

04/02/2024

Ginger Waine

Was easy to go thru process to purchase…

Was easy to go thru process to purchase add ons a little to much.

21/06/2024

Huong Tran

Try to up sale all the way through…

Try to up sale all the way through purchase... why not include a protective case? Good phones do now?

16/11/2024

Jeremiah Gupton

They okay… I guess they don’t want…

They okay… I guess they don’t want anyone to get screwed over or scammed

28/01/2024

James Morris

Am still waiting for the product to be…

Am still waiting for the product to be delivered

11/03/2024

Chris Nelson

Quick & easy hope it arrives in a…

Quick & easy hope it arrives in a timely manner

30/09/2024

Larry Deibler

Did not like to continued add-ons.

Did not like to continued add-ons.

03/05/2024

Linda Tehoke

Senior Friendly

The quickness. Questions I had were answered mostly in "view details" part. Plain straight understandable explanation. I'd say it's Senior Friendly.

26/10/2024

Janice Schulze

Service

Very fast service. Too much information makes it overwhelming. Plus, I use Pay Pal and do not want to give out my VISA numbers

02/11/2024

Alicia Hardy

I want to say that I misjudges…

I want to say that I misjudges Ryoko.

12/09/2024

Bruce Thomas

Was nice smooth service

Was nice smooth service, no mix ups, and quick ! Plus the savings.

05/04/2024

Edwin

too many add on extras, will see how it performs

too many add on extras,

18/11/2024

RB Pike

The ease of ordering and what sounds…

The ease of ordering and what sounds like a really good price.

04/08/2024

Brenda Mae Gonderman-McCoy

Easy except for the review

Easy except for the review

23/04/2024

Major

The ease of purchasing this item and a…

The ease of purchasing this item and a much sought after product.

19/06/2024

carrollcobbmsn.com

Easy to use site

Easy to use site. Lots of up sale "opportunities" I could have done without.

08/11/2024

TG

Extras

The shopping experience was satisfactory, but bundles for a great consumer experience after you shop should be a part of the initial product offering.

15/11/2024

Jeannie Radford

This is a great product for people who…

This is a great product for people who travel. I like the extras but was not interested in adding my purchase amount.

25/03/2024

Bobbie Staiger

site is very user friendly

site is very user friendly

26/12/2024

Mike Stirk

It's very good except there's too many…

It's very good except there's too many add-ons.

04/09/2024

Richard Bone

Too many after purchase offers

I was excited to buy my Ryoko unit but began to lose interest with additional offer after offer. I now am concerned about Ryoko's integrity. I hope the wi-fi unit will perform exactly as advertised.

03/12/2024

Wendy

I'm not sure of any of this yet

I'm not sure of any of this yet. I'd like to use it before I rate it.

09/02/2024

Marcia Winter

convenience2024

It was easy to order

16/06/2024

Audrey Nickel

When I went to Customer Support all my…

When I went to Customer Support all my entered information on the order page was deleted and had to be reentered. I hope I don’t get a duplicate order and charge.

31/07/2024

Leticia

Quick and Easy

Pretty simple. Too many upgrades - would be better to see what is available from the beginning.

13/09/2024

Kimberly

convenience2024

It was easy to order

02/10/2024

Barbara

Fast and easy

Fast and easy. A little confusing with all the options. On the 1st time through the options, I was confused as to what to buy. A little confusing.

18/03/2024

Bebe Ceresa

Good marketing/second thoughts 12-7-24

Good marketing. My fingers are crossed. I expect the guarantee to be honored! Some of the reviews report that the products cannot be opened in order to get a refund. This makes no sense & causes me to consider just sending everything back unopened. Can the company guarantee you will honor the promised refund if the unit doesn't work?

18/02/2024

Ollie Gunn

An intriguing possibility

I discovered the product through advertising on social media and I was intrigued.The unit arrived fairly quickly and seems to work well. its use is easy and intuitive.I have yet to test its reliability.It would be interesting if there was the possibility of interacting with the company in other languages ​​besides English.

30/04/2024

steven gentry

Don't know when I'll get my order???

Don't know when I'll get my order???

21/01/2024

Michael Erich

I thought it was easy to understand…

I thought it was easy to understand what I was reading and I hope it lived up to the reputation because of it does I'll be ordering more,And so will my family but I didn't like being charge for 6 months $77 which I did not order I just ordered the modem and the $1499 charger

03/04/2024

Masako Wada

It kicked me out of the site a few…

It kicked me out of the site a few times and I couldn’t add another product with the protective case.

27/07/2024

Ian

I wont know how the experience panned…

I wont know how the experience panned out until I get the product working.

22/12/2024

Lana Reeves

I bought two and they both do not work…

I bought two and they both do not work or connect at all...very disappointing 😒

27/03/2024

Joseph Schlupf

I was very disappointed with my…

I was very disappointed with my previous order.I could not get it connected at all!I found it very difficult to contact ryoko for help.Perhaps I have a defective device!Please text ...(631) 809-5698I hope you understand that I will be returning my first purchase. Thank you, Joe Schlupf

04/07/2024

Kevin Cross

?????

yes, I was not expecting all the add-ons.

01/10/2024

NBS PRODUCTIONS Productions

This is a ripoff

This is a ripoff, it never worked and I have sent numerous emails asking for refund but no refund and just a generic repeated email.

30/03/2024

Milagros Vergés

It was very easy to purchase

It was very easy to purchase I haven't received it yet and I will update my review once I get itUpdate:I received it on December 11th and yesterday the 21st the device stopped working. I have tried to log into the IP administrator and I haven't gotten any luck I cannot get in. I have reset the device a couple of times and I still don't have any Internet. I would like to return the device and the charging dock and get a full refund.I am disappointed that I paid for 6 months of unlimited service and I couldn't get two weeks out of it.

13/08/2024

Charles Homer

You people Suck

I have been trying to return within 3 days of receiving it. It does not work as described not even close. I prove it on my YouTube channel. Would not have resorted to that had I received some customer service not an email 3 weeks later. Zero tech support. Emails just go in a circle. Payed for data plan too. Got Zip.So for now Ill keep bad mouthing your POS device on my channel. Already made my money back.When I get 100k hits Ill film the finally

19/12/2024

Debra Morgan

Very bad experience

Very bad experience thru Viaota. Ryoko Internet provider. They signed me up for 6 mo’s Internet (unauthorized, $200+). Paypal working with them. PayPal sent me receipt for modems. The following day I received an invoice from Viaota, adding charges for Internet Services. If you’ve ever had to deal w/Paypal you know how frustrating it is to get $$ back. Tried to cancel order, phone # didn’t work. Fill out form “click here” takes you to video about what happens after you order. Return procedure (good luck) others report that if plastic wrap is opened, you can’t return unit(s). Returns go to Germany (I read that costs almost $30 +restocking fee). I asked to cancel (email), said they generated a ticket, but gave me no number. Tickets, from my experience as a Systems Administrator, don’t work that way. Claimed I purchased w/terms of the agreement. Agreement stated that once free data was used, buyer to make arrangements for continued service. Nothing about them signing me up for 6 mo’s w/auto pay. Nothing about this in their ad. I worked in marketing & have an education in graphic design. Not likely I’d miss this. Additionally, worked in a government agency to interpret government rules & regulations then write policy & procedure. It’s my opinion the sites selling this product are ripping people off. I’ve turned them into FTC. Check out Reviewopedia.com to read similar experiences from others.

17/01/2024

Paul-Stephen Varszegi

I just got the product after over a…

I just got the product after over a 2-week wait. Worked fine the first day but the second day started losing internet service and had to repeatedly reconnect.Called the order line telephone number and they suggested I call Customer Support at: (443) 456-4433 which I did. Selected option for technical assistance on the automated system and place on a very long hold of over 30-minutes with music and got disconnected. Called back a second time and waited again for somebody to troubleshoot my Ryoko product and another 30-minutes goes by and I get disconnected. Called the Ryoko order line and spoke to another agent who didn’t identify themselves with the company name and didn’t want to provide their own name. This female suggested that I call customer support again and select the last option to leave a message and somebody will call me back 24/7. So far nobody has called me back.Very disappointed at how unprofessional this company is being operated. May file a formal complaint with the BBB because they may be ripping off their customers.

01/07/2024

Linda Love

Horrible returns

Just make sure you really want this. The item ships from New York, but if you want to return it they give you an address in Germany to send it, and you have to pay. I looked it up and it was about the same cost as the router itself. I thought this was pretty shady.

23/06/2024

Richard Bridges

I ORDERED THIS PRODUCT ON 10 NOVEMBER…

I ORDERED THIS PRODUCT ON 10 NOVEMBER 2024 @ 0430 HOURS. AT THE SAME EXACT TIME, I CANCELED THE ORDER. I WAS ALERTED BY NAVY FEDERAL, MY FINANCIAL INSTITUTION, THAT YOU WERE TRYING TO WITHDRAW $476.00 FROM MY ACCOUNT. YOUR REQUEST WAS BLOCKED BECAUSE I DID NOT AUTHORIZE THE TRANSACTION. I CONTACTED YOUR COMPANY TO MAKE SURE THAT MY CANCELATION WAS PROCESSED AND WAS HUNG UP ON BY 12 DIFFERENT PEOPLE. ON 10 NOVEMBER 2024 0430 HOURS, I SPOKE TO TWO DIFFERENT PEOPLE THAT CANCELED MY ORDER AND CONFIRMED THAT MY PAYPAL ACCOUNT WOULD BE CREDITED $220.00 AND THAT NOTHING WOULD BE SENT. IT WAS ALL LIES!!! MY REFUND WAS NEVER PROCESSED AND THE PRODUCT WAS SENT. I HAVE BEEN DISPUTING THIS CLAIM WITH PAYPAL AND YOUR COMPANY SINCE 10 NOVEMBER 2024. TODAY, I WAS FINALLY WAS ABLE TO GET SOMEONE FROM YOUR COMPANY ON THE PHONE AND WE WENT BACK AND FORTH FOR OVER AN HOUR. THE LADY THAT I SPOKE STATED THAT THE PRODUCT CANNOT BE RETURNED SINCE IT WAS 30 DAYS AFTER THE EXPIRATION DATE TO RETURN IT. THIS IS PURE NONSENSE BECAUSE I CANCELED THE ORDER ON 10 NOVEMBER 2024 AND THE PRODUCT SHOULD NEVER HAVE BEEN SENT. I ASKED FOR A SUPERVISOR SEVERAL TIMES AND WAS TOLD THAT THERE WAS NO SUPERVISORS AVAILABLE. WHAT KIND OF CO.PANY DOESN'T HAVE ANY SUPERVISORS?? SHE EVEN STATED THAT SOMEONE CALLED ME AND LEFT A MESSAGE ON MY VOICE MAIL AND THAT WAS WRONG BECAUSE I WOULD HAVE CALLED BACK. THE PERSON I SPOKE WITH TODAY WAS VERY ARGUMENTATIVE AND ABSOLUTELY NO HELP. SHE REFUSED TO PROVIDE ME WITH A RETURN LABEL AND REFUSED TO PROVIDE ME WITH PHYSICAL ADDRESS WHERE I COULD RETURN THE PRODUCT FOR A REFUND. I'LL BE SURPRISED AND SHOCKED IF A SUPERVISOR ACTUALLY CALLS ME BACK. THE PRODUCT HAS NEVER BEEN OPENED. STAY AWAY FROM THIS PRODUCT AND THIS COMPANY. THEY'RE NOTHING BUT THIEVES AND LIARS. CUSTOMER SERVICE IS AN ABSOLUTE NIGHTMARE, IF YOU'RE ABLE TO GET SOMEONE ON THE PHONE. I JUST WANT TO RETURN THE PRODUCT AND GET MY MONEY BACK. THE ORDER WAS MADE AND CANCELED ON THE SAME DAY, NOVEMBER 10, 2024 AT 4:30 AM. I HAVE BEEN DISPUTING THIS ORDEAL SINCE NOVEMBER 10, 2024 4

05/12/2024

Dudi Cohen

Ryoko ! Be careful. Fraudulent scammers site !!!!!!

Be careful. Fraudulent scammers site !!!!!!Hi,Please i'm still wail to get answer from you, a but my order ________ you need to send me one more device like i order it, you send me only one device,Please send me an answer, Or is it a scam site?Dear Sir,Please i send many time Email to Support i have problem with my order, i order it for 2 Devices,yesterday i pick the small packing on 30 Decmber and i get only one 1 device, i order it for 2 two device and you cost me on master-card for 2 device total cost 490 ShekelsPlease see the attached invoice on mail,Please can you check and answer me as soon as possible, it's look good after i send more then 10-20 Email and no one answer, this is not a look servies for Customersת,Please even if you have a lot of email ti handling please check my order and send me one more device like i order it. and you cost me for two device,Thank you very much for your answer,happy a new year,David Cohen,

25/01/2024

gregg

I haven't received the product yet.

I haven't received the product yet. , but once I do I will write a review.

06/09/2024

Lady Royale

Inefficient customer service

Consider this a financial loss if purchased. Customer service is not existent and inefficient and only offers apologetic automated messages. Not only was I met with automated messages but there was no additional options to get in contact with someone who could help with the issue I was having. Trying to return the product means that you would have to spend more to ship the return than you would to receive any type of customer service or assistance. And as the service was never used I received no compensation. I highly recommend saving your time, effort, money and seek another company that chooses to treat their customers as if they are important.

02/04/2024

Gene Nelson

MISLEADING ADVERTISING

This company is misleading in their advertising. You can not use this without paying a monthly fee, which is not mentioned in the ad. Also they did not want to honor the 30 return policy. After contacting my credit card company. They finally offered a return, but then wanted me to send it to Germany. Postage is more than the product is worth. Don't buy this product.

30/12/2024

David Starr

Horrible Product With Even Worde Customer And Technical Support

I was never able to get the unit to work and it was virtually impossible to get through to any type of customer or technical support. I just received the dreaded message that they had “an unusually high volume of emails or phone calls and were unable to respond”. Finally, I ran over the 30 day period and now I’m stuck with almost $150.00 loss for a six month data plan that I was never able to use. This was absolutely the worst purchasing experience I have ever experienced in my entire life.

06/03/2024

mars mcclo

We will be reporting this to the better…

We will be reporting this to the better business bureau and the Attorney General as well as contacting channel 3 and 5 on your side news....... They have not limited our unlimited data flow service, to keep the data flow equal for all users of theirservice. they have completely cut it off !! Saying it will not be returned to us untill June of 2025. As that's the end of our 6 month unlimited plan. And according to the email you sent my wife last night. They have admitted to that. It's is false representation and advertisement of their product.....

11/04/2024

Alice McCloud

Very disappointed customer

We purchased the Ryoko with unlimited data. It worked for about 24 hours then completely went off line. We have not been able to get this resolved and are very disappointed. They said they restricted the service but intact they completely shut it off. We would like to get this resolved or we will be getting a refund. If someone can please help it would be appreciated.

07/09/2024

Joani Tompkins

No help from support

I got my Ryoko Pro a couple of days ago, and I can't get to charge and can't access the menu. The support folks are not at all helpful. They wanted me to send a video, and I did, but they keep asking me to send it again. I got an email confirming they received it, but still no help. I want to return it, but it doesn't look like they'll answer that request either!Don't waste your money!

12/08/2024

Tragg Tew

will not work without sim

Purchased and will not work without a SIM card. Where do you get a sim? So it has to have a sim to get the internet correct ?

20/02/2024

Katherine Marson

NEED A CUSTOMER SUPPORT PHONE NUMBER FOR TO I got my order about a week or so ago…

I got my order about a week or so ago and have repeatedly e-mailed asking for a phone number so I can ask some questions so I can activate my Ryoko Pro gadgets. I am elderly and don’t understand tech-terminology so need to talk to someone who can walk me through the set up. I don’t even know how to use that black squiggly line code, and have read that these can steal all the info on one’s phone or computer.I’m educated and my cognitive processes are fine, but I grew up in a different era, and the latest technology is confusing and stressful to me. PLEASE GIVE ME A NUMBER TO CALL SO I CAN SET UP MY RYOKO PROs. I’m beginning to think I’ve been scammed as has happened to me on a couple of other occasions. 🤦🏽‍♀️

21/03/2024

Maximo Zapata

A few years ago I purchased another…

A few years ago I purchased another device, which I still have in the box. I couldn't use it because I needed to subscribe to an internet provider.Now I purchased this one for $49- with free 500MB then I was charged $59.94 for 3GB for 6 months. I picked up the package a couple of days ago, turned it on about yesterday and paired it with my phone only, didn't spend much time on and now is showing that I have 1.6 GB left for 14 days, how can this be? Is this the way Ryoko/Muama do business?

28/04/2024

Cynthia

All of my questions were answered, I feel confident with my decision to go with Ryoko

Easy to understand

25/02/2024

first last

Easy as Sunday morning!

Easy to navigate.

18/07/2024

Mark Wuoti

I'm not sure yet on how much it will…

I'm not sure yet on how much it will cost to top up data

22/05/2024

Terry Yacks

Quality and web site

Excellent coverage and web sitt

06/06/2024

Eric

Purchasing experience was painless

Purchasing experience was painless. Lots of upgrade offers and opportunities.

01/04/2024

Will

Time

The amount of time it took to place the order

17/11/2024

Todd Skrbina

Was easy to follow

Was easy to follow

24/07/2024

Dan Kirk

Very shopper friendly

Very shopper friendly, easy

01/12/2024

Aaron Castillo

Very easy to order

Very easy to order

23/11/2024

Tommy Hinson

I don't haven't tried it yet

I don't know haven't tried it yet

04/03/2024

Bill

Easy purchase

Just waiting for product

08/01/2024

GERNE WIEDER

Maße easy buy easy to install

Made easy buy easy to install

30/11/2024

John Cleere

Excellent Product Description, Price and Ease of Ordering

The product was described in detal, the price was right and ordering was easy.

26/05/2024

Henry

I read a lot of good reviews

I read a lot of good reviews, I want to try it.For now, speaking of online service so far very good.

07/01/2025

cheryl Tyler

Confirm purchase

i need is a conformation # to my order thank you

14/09/2024

Shell D.

Haven’t received it yet

Haven’t received it yet, but I hope it works as good as its portrayed! 😃

20/03/2024

Kyle Burgess

Will it work better then anything else…

Will it work better then anything else I tred

15/02/2024

Wilfried Kofmehl

Let’s find out

Let’s find out, just ordered, it seems effective

18/01/2024

Greg Travels

Was very easy to order hoping it…

Was very easy to order hoping it stands up to what it says

22/11/2024

Gene Robert Swan

Thank you

I had it some trouble but it wasn't anything you done it was my phone. I got it fixed so thank you again

01/08/2024

Pamela Stone

Very simple purchase I hope it works as…

Very simple purchase I hope it works as expected!!!

19/07/2024

BarryR

The purchase process was clear and easy.

The website was easy to navigate.

11/05/2024

Josanne Powell

I liked the price

I liked the price, how items were able to confirm or deny.

27/01/2024

Terrin

Ordering was easy

Ordering product was made easy

10/03/2024

Lucy Culbertson

Easy to understand directions for the…

Easy to understand directions for the device

24/08/2024

Robyn Shiplee

Very informative site

Very informative site. Excited to get this product.

17/05/2024

Arthur Almeda

Great discount and hope it works well.

Great discount and hope it works well.

29/10/2024

Eyiola Gbadeyan

Hope raised.on cost-effectiveness is…

Hope raised.on cost-effectiveness is presumed true

01/11/2024

Ernesto Izaguirre

Fast and easy

Fast and easy. Just want to make sure this is legit.

28/02/2024

mike lawrence

Seem ok so far

Seem ok so far let’s wait until my order arrives seem pointless reviewing nothing

15/06/2024

PJFleck

Transactions Ryoko and accessories are…

Transactions Ryoko and accessories are fast and easy.

19/08/2024

Rev. Todd L. Bays

Wait and see what's ac omplished on my budget but their products !!!!!

The process was quick and imple , will be recommending it to all of my friends and I can't wait for the outer so I can show them what I can do with their system and cost effectiveness. Rev. Todd L. Bays

29/06/2024

Jesse Rasche

Easyto navigate

Easyto navigate

10/01/2024

Brenda

Easy.

Easy.. not too many add on offers

03/07/2024

William Hammond

Efficiency in a box.

The efficiency of the ordering process.

26/11/2024

Carol

Ryoko great price

Easy to understand. Each component separated for ease of choice

06/12/2024

Craig

Nice website

Nice website. Decent information. Now, Let see how well this unit works.

12/05/2024

Joseph Cebula

The shopping part was easy

The shopping part was easy! If it works as promised, it will be great! We will see.

29/07/2024

Donna Doellinger

Easy

Easy, clear, covers all needs.

03/08/2024

masayuki yoshida

Trying totransfer from Verizon into Ryoko

Because I'm using Verizon Fios Right now. And that costs me $24.99 monthly. And I was on the fence which ones to choose between Verizon and Ryoko which is to say $19.99.And I've got an idea that this may save me $5.00 per month. And I've hit my submit button. Thank you

24/06/2024

Mia Loveridge

Simple and easy

Simple and easy

27/05/2024

DAVID MORLEY

Problem with my Ryoko Pro

I had a problem with my Ryoko Pro but after after complaining the Problem was solved to my satisfaction by the Head of their customer relations. Well done.

26/03/2024

david utterback

Useful item for your pocket.

Product information description was informative. Ordering was a breeze. Everything I ordered arrived in good condition and timely manner.

28/05/2024

Dale Rogers

So simple to order products,very easy…

So simple to order products,very easy and didn’t was a lot of time

29/08/2024

L A Evans

I don't mind certain things of the…

I don't mind certain things of the order but it would be better if we knew these offers ahead of time before our card is charged. These Xtra offers came as a complete surprise to me. I would love to know my total before my card is charged.

07/11/2024

Richard Roy

Ease of operation

Ease of operation. Does what it is supposed to! Will expand review after using for a while!

17/08/2024

Corey Rice

Easy and fast to get started

Easy and fast to get started

01/02/2024

Marvin Peters

Try it

Easy to order

29/09/2024

Angela H

The ease of ordering

The ease. Just waiting to see the performance once received!

11/01/2024

Wayne

Ordering was super easy

Ordering was super easy. I can’t wait to get my device and give it a try.

04/10/2024

Bitsy

Good works when I need it

Good works when I need it. Don't work in extreme rural areas

23/01/2024

Wanda Griffin-Pflugfelder

It’s easy to just go through the process

It’s easy to just go through the process rather then having to go through different types of processes.

07/12/2024

Mike

Excited to use my new go anywhere…

Excited to use my new go anywhere capabilities. Appreciated the ease of shopping, a little pushy, but thanks for being so.

05/06/2024

Jack Bolding

Quick2order product very useful.

Quick2order process.very useful.

22/10/2024

James Keck

thanks thanks thanks

thanks thanks thanks

03/09/2024

D Joe LeDoux

Sounds like an interesting device as I always run out of hotspot on my phone.

Ease of ordering

13/10/2024

Jj

Great price

Great price, great service, super handy product, so east to use, even I can do it!!!Daniel L.

01/06/2024

Sue

The prise and all the extra deals

The choices are given one at a time

27/06/2024

Robert

It was easy to order

It was easy to order. It would have been better for me if accessories had been listed for my selection rather than my choice by pages. Also I did not see a place to order more than one at the same time.

08/06/2024

JAMES D COBLE

Purchase was flawless

Purchase was flawless, hopefully the product will follow suit.

19/04/2024

robert guglielmino

The easy Website To negotiate …

The easy Website To negotiate was superb,now lets see how long it takes to get here to St helens ,tasmania ?/

26/08/2024

Johnson kunaba

Am good to go

Am happy to pay for this item

29/05/2024

Janise Gayhart

Easy and simple

Easy and simple

13/11/2024

Richard Ellison

The easiest experience

The easiest experience

04/06/2024

Renelda Pack-Taylor

I need to travel and I like to try this…

I need to travel and I like to try this too wifi. Thank you for everything that I order, thanks. Looking good.

15/09/2024

Ken

Easy ordering

Easy ordering, fast delivery & easy setup!

02/09/2024

Peggy Blake

Easy to move through the purchase steps.

Easy to move through the purchase steps.

01/09/2024

Luis Brigantti

Everything

Everything

25/06/2024

Doug Moore

Fast and easy

Fast and easy-to-use

30/08/2024

Jahmal

Great

My experience was very good thank you

05/07/2024

Trevor Barlow

Very easy and quick

on website - follow prompts and you can purchase in 5 minutes or less

26/07/2024

Marci

It all sounds good now let’s put it to…

It all sounds good now let’s put it to the test to find out how real this deal is !

21/05/2024

John Smith

Fast and easy

Fast and easy

19/03/2024

Aliyah

Quick and simple

I appreciate all the options available and I hope I can come back for them again later

07/08/2024

Andrew Chavez

Fire

Great piece of equipment

02/05/2024

Pamela

Ease of ordering

Ease of ordering, we’ll see how long it takes for the shipping.And will update when I try the actual unit.

11/12/2024

Gerald Kilpatrick

good mobile wifi with extras

you wanted me to buy some extras but they were all needed

29/04/2024

Jeff

Good job was easy

Good job was easy

25/12/2024

Josef

Fast

Very fast process

04/11/2024

Shannon

Fast

Fast, simple, clear options, easy to follow

15/10/2024

Michael Eric Barrington

Placing my order was very easy and free…

Placing my order was very easy and free of stress.

10/11/2024

Alri

Everything fast

Everything fast

07/06/2024

Richard Teel

Straight forward

Straight forward

20/06/2024

John M.

Trucker

Well, as a trucker all over the country, I need wifi, if this works s good as advertised, hopefully, I will be giving a great review. I always give credit where credit is due.

13/05/2024

Mikey Bilello is Awesome

Shipping Wasn’t That Fast Butt it’s Alright

Wel Wel Wel The Shipping it Wasn’t it Wasn’t That Good Butt it Was Alright Because the item got to me Super Extremely Late & it Almost Came to me almost on Halloween

23/12/2024

Ralph

Work great, easy to use

No more comments. Saw the title

03/11/2024

David Tiller

Easy and to the point all good except…

Easy and to the point all good except the add on pressure at end should offer before checkout

30/01/2024

Oliver Dorrance

Trustpilot is committed to transparency in a small package.

The company has a excellent product small in size big in quality. and signal. You won't be let down with the distribution.

07/10/2024

Tony

Ease of access to information

Ease of access to information. Will write further review after receipt and use,

08/07/2024

Clayton Davenport

Easy to shop

Easy to shop, reasonable price, great features

24/09/2024

Howard Smith

Do not know at this time.

I will respond when I receive the device.

11/06/2024

Wojciech Iwasiow

Easy

Good information

17/06/2024

Jane Hardy

Easy order navigation on website

Easy order navigation on website

02/08/2024

James Brown

It was nice and simple.

It was nice and simple. Very easy to use. No stress at all. It was a pleasure.

04/12/2024

Carol Inuksaq

Very easy

Very easy. Excellent

12/06/2024

William Niet Jr

Easy. Not much more to say.

No comments now.

19/05/2024

Jorge Quintero

Great purchase

Great purchase

16/01/2024

Dawn Nicholson Stewart

easy fast !!

easy fast !!

29/01/2024

Ashley Bush

Easy to purchase

Easy to purchase

06/08/2024

Dawn Dawn

Easy to spend your money

Easy to spend your money

16/10/2024

Collin Bonser

Everything was easy

Everything was easy , from reading the advert to filling in the order form , just sit back now , and await my delivery . It could'nt be easy'er , GREAT !! .

11/02/2024

Peter Hockley

Easy to use

Easy to use no hassle from other advertisers piggyback the site

12/04/2024

Henry Ragg

Itl8ke what I saw went wall I like ever thing that I…

It went wall I like ever thing that I saw

05/03/2024

Timothy Colson

Great price and good reviews

This program looks to work great and I hope it works great in our camper really good price

28/07/2024

Mic

Excellent easy navigation

Excellent easy navigation

30/07/2024

John Doran

It took a while running the guauntlet…

It took a while running the guauntlet through the check out with all the offers but overall the whole experience was fairly easy and quick. The check-out experience was like the old Seventies adverts like "want more or wait there's more" I haven't seen that for a long time. I will write a review when I have received the Ryoko and used it for a few weeks. Obviously I am hoping it's as good as it says it is. We will see

14/04/2024

Mark

Easy to understand

Easy to understand

28/03/2024

Dorothy “Dory” Leslie

Ease of use, I love this app!

Ease of use, fast & helpful.

26/04/2024

Shannon

No hassle so far

So far this has been hassle free they offer you several special offers so far I've had a good experience

29/03/2024

Ray Byrd

I just hope it works?

I just hope it works like the commercial says we'll see once it arrives thanks.

09/12/2024

Anna Perigo

Easy checkout just a lot of extra deals…

Easy checkout just a lot of extra deals To checkout it just keeps on going

21/04/2024

Ray

We will see how it works but…

We will see how it works but transaction was smooth

10/05/2024

Jonathan Genereux

Ease

Easy navigation and showed all compatible items that are recommended for the item

02/07/2024

Penelope Cooper

Easy order

Easy order and checkout

08/09/2024

Douglas

User friendly

User friendly

20/01/2024

Mary Smith

Royoko

The site was easy to use and self explanatory .loved it

24/02/2024

John Bonam

Easy to purchase and navigate

Easy to purchase and navigate

12/07/2024

Marcus Edwards

I want to c how fast it is

I want to c how fast the device is

14/10/2024

Morgan stewart

Easy to order

The website is very quick and responsive. I was able to order the extras I selected quickly.

19/02/2024

Timmy Dillon

Money

Need good wifi

01/09/2024

H Hasheminejad

Transparency

Transparency, detailed info, prices.I hope I could say the samething about the product, once I recieve it and get the chance to use it.

05/10/2024

Jeffrey Johnson

Great product

Great product, well presented, easy to purchase presentation.thank you!!!

16/08/2024

Jessica Schafer

Easy to navigate website

Easy to navigate website, excellent sale, pirchased for my kids so that they never get stranded somewhere with no signal. Can’t ever be too safe!

03/10/2024

Nevada

Quick response while shopping with…

Quick response while shopping with offers

13/02/2024

Ann Caprice Owen-Chapel

Great product details

Good layout of information and products...easy to understand and select upgrades for purchase

12/03/2024

Daniel Rowland

Ordering was easy

Ordering was easy. Hope the product and billing is just as easy.

17/09/2024

Dawn Hilton

Redakita3

quick and easy and easy to use instructions, also unbeatable offer.

22/04/2024

Zulma Cruz PuppyGrl

Ryoko purchase experience

Great purchase experience. Everything was so easy to do.

23/10/2024

judithannknott

It gives me all the information I need…

It gives me all the information I need and hope that it proforms better then What I have now with more reasonable billing

17/03/2024

DAVID KROLIK

Easy to order and I trust Trust Pilot…

Easy to order and I trust Trust Pilot for reviews.

29/11/2024

Liz Richter

Looking forward to using my new gadget…

Looking forward to using my new gadget Thank you

07/12/2024

Chief Rogers

Lot of people saying good things about this device

The website provided alot of information about the products they sell.

08/10/2024

Kathryn Harris

Website was easy to use for ordering

Website was easy to use for ordering. Hoping that this will deliver all that it promises!

05/02/2024

Becky Dillon

Easy checkout

Easy checkout

26/06/2024

David Guichard

Sounds like a good company with a good…

Sounds like a good company with a good rating

25/08/2024

Michael

Easier than scrolling through Facebook…

Easier than scrolling through Facebook flea market.

19/01/2024

Harris J. Farlough

How easy it was to order

No complication in ordering the device.

01/05/2024

Sly StBrice

Everything is great I’m really enjoying…

Everything is great I’m really enjoying my Ryoko

01/10/2024

Kelly Ann Welch

Quick decision

Very informative and easy ordering instructions.

04/04/2024

Marcos Perez

Fantastic price

Fantastic price

02/01/2024

Jessie Cowgill

It was an easy purchase.

It was an easy purchase. I’m happy to have a way to protect the device and have a better battery.

30/04/2024

Akeisha Bowman

Only time will tell

Fast and easy. But the real test will come once I receive it.

23/08/2024

Darlene Minter

Reliable secure Internet connection…

Reliable secure internet connection when away from home base.

16/12/2024

Evelyn Clements

I drill a youth program of Sea Cadets…

I drill a youth program of Sea Cadets (military) and we don’t have Internet there in White City at the VA. Hoping and praying that this will fix my problem….

14/03/2024

Douglas Zywiak

Easy ordering and checkout

Easy ordering and checkout

12/04/2024

Danielle Kushmer

Easy experience maybe less upgrades…

Easy experience maybe less upgrades after purchase

11/08/2024

Odile

It’s easy to use.

It’s easy to use.

30/08/2024

JABZ

The process was very simple to follow

The process was very simple to follow. I also appreciated the 70% discount. The payment process was very easy with no delays.

13/06/2024

Kent Ballew

will give a review when I receive my device

so far, the experience has been great will submit another review when I receive my device

28/09/2024

Patrick

Ok just got it Hope everything come out…

Ok just got it Hope everything come out fine. Look great online.

22/05/2024

Cindy Forbes

Looks like a great little device

Looks like a great little device. We'll see how it actually performs once I receive it.

07/06/2024

KRISTIN

FAST PURCHASE AND GREAT DISCOUNT!

Love the experience and how quick it was to purchase the items. Also, loved the add on's at the end for additional items needed . Quick and easy.

19/09/2024

Susan R

Quick

Quick, efficient, and easy!

25/06/2024

Debra Branley

Optimistic

Optimistic Giving this a chance I’ll let you know

26/01/2024

linda kleman

HAVE NOT YET RECEIVED. PRAYING THAT THIS COMPANY IS LEGIT AND…

PRAYING THAT THIS COMPANY IS LEGIT AND THAT I WILL RECEIVE AND LIKE THE PRODUCT. ORDERED TODAY.

16/05/2024

......

Great customer service!

Customer service was really helpful by using email. I'm about to embark on a trip and trust this product to keep my devices safe. Thank you Ryoko and Joan for helping.

13/07/2024

Ricardo Piscarreta

I’ll have to try it before giving a…

I’ll have to try it before giving a review.

15/03/2024

Lauri

It seems like there were no hiccups…

It seems like there were no hiccups through the buying process.

01/09/2024

Wendy D

Looking forward to using this product

It was simple and easy to purchase my Ryoko's.

09/03/2024

Victoria

Easy to order and add additional…

Easy to order and add additional accessories if needed.

11/10/2024

Stephanie Wagoner

Easy to order

Easy to order

14/01/2024

Jadabeanhoney Honey

smooth

smooth transition between screens, pictures clear good follow up I requested two units and subsequent offers defaulted to two

22/03/2024

Bruce

easy to set up and something we need…

easy to set up and something we need for work

20/05/2024

Cesar Mayorga

I’m not sure yet I will let you know

I’m not sure yet I will let you know

05/01/2024

Christine

How it works

Had one before thanksLove it so need new one

08/02/2024

William Massey

It’s intriguing

It’s intriguing

21/11/2024

Monica

No comment

No comment. Thanks

23/05/2024

Jodi Hancock

I hope this works without that data…

I hope this works without that data plan!

05/09/2024

Joe Alghamdi

Easy process

Easy process, more option's and selection on services, I have not tried it yet,

17/12/2024

Me

Ryoko review

I bought the ryoko online and the website didn't have any issues.

12/10/2024

Diana Gates

Easy to order

Easy to order, no pressure on getting the extras

09/06/2024

Sandra

very good

Explanation of this product is very good

04/02/2024

Ginger Waine

Was easy to go thru process to purchase…

Was easy to go thru process to purchase add ons a little to much.

21/06/2024

Huong Tran

Try to up sale all the way through…

Try to up sale all the way through purchase... why not include a protective case? Good phones do now?

16/11/2024

Jeremiah Gupton

They okay… I guess they don’t want…

They okay… I guess they don’t want anyone to get screwed over or scammed

28/01/2024

James Morris

Am still waiting for the product to be…

Am still waiting for the product to be delivered

11/03/2024

Chris Nelson

Quick & easy hope it arrives in a…

Quick & easy hope it arrives in a timely manner

30/09/2024

Larry Deibler

Did not like to continued add-ons.

Did not like to continued add-ons.

03/05/2024

Linda Tehoke

Senior Friendly

The quickness. Questions I had were answered mostly in "view details" part. Plain straight understandable explanation. I'd say it's Senior Friendly.

26/10/2024

Janice Schulze

Service

Very fast service. Too much information makes it overwhelming. Plus, I use Pay Pal and do not want to give out my VISA numbers

02/11/2024

Alicia Hardy

I want to say that I misjudges…

I want to say that I misjudges Ryoko.

12/09/2024

Bruce Thomas

Was nice smooth service

Was nice smooth service, no mix ups, and quick ! Plus the savings.

05/04/2024

Edwin

too many add on extras, will see how it performs

too many add on extras,

18/11/2024

RB Pike

The ease of ordering and what sounds…

The ease of ordering and what sounds like a really good price.

04/08/2024

Brenda Mae Gonderman-McCoy

Easy except for the review

Easy except for the review

23/04/2024

Major

The ease of purchasing this item and a…

The ease of purchasing this item and a much sought after product.

19/06/2024

carrollcobbmsn.com

Easy to use site

Easy to use site. Lots of up sale "opportunities" I could have done without.

08/11/2024

TG

Extras

The shopping experience was satisfactory, but bundles for a great consumer experience after you shop should be a part of the initial product offering.

15/11/2024

Jeannie Radford

This is a great product for people who…

This is a great product for people who travel. I like the extras but was not interested in adding my purchase amount.

25/03/2024

Bobbie Staiger

site is very user friendly

site is very user friendly

26/12/2024

Mike Stirk

It's very good except there's too many…

It's very good except there's too many add-ons.

04/09/2024

Richard Bone

Too many after purchase offers

I was excited to buy my Ryoko unit but began to lose interest with additional offer after offer. I now am concerned about Ryoko's integrity. I hope the wi-fi unit will perform exactly as advertised.

03/12/2024

Wendy

I'm not sure of any of this yet

I'm not sure of any of this yet. I'd like to use it before I rate it.

09/02/2024

Marcia Winter

convenience2024

It was easy to order

16/06/2024

Audrey Nickel

When I went to Customer Support all my…

When I went to Customer Support all my entered information on the order page was deleted and had to be reentered. I hope I don’t get a duplicate order and charge.

31/07/2024

Leticia

Quick and Easy

Pretty simple. Too many upgrades - would be better to see what is available from the beginning.

13/09/2024

Kimberly

convenience2024

It was easy to order

02/10/2024

Barbara

Fast and easy

Fast and easy. A little confusing with all the options. On the 1st time through the options, I was confused as to what to buy. A little confusing.

18/03/2024

Bebe Ceresa

Good marketing/second thoughts 12-7-24

Good marketing. My fingers are crossed. I expect the guarantee to be honored! Some of the reviews report that the products cannot be opened in order to get a refund. This makes no sense & causes me to consider just sending everything back unopened. Can the company guarantee you will honor the promised refund if the unit doesn't work?

18/02/2024

Ollie Gunn

An intriguing possibility

I discovered the product through advertising on social media and I was intrigued.The unit arrived fairly quickly and seems to work well. its use is easy and intuitive.I have yet to test its reliability.It would be interesting if there was the possibility of interacting with the company in other languages ​​besides English.

30/04/2024

steven gentry

Don't know when I'll get my order???

Don't know when I'll get my order???

21/01/2024

Michael Erich

I thought it was easy to understand…

I thought it was easy to understand what I was reading and I hope it lived up to the reputation because of it does I'll be ordering more,And so will my family but I didn't like being charge for 6 months $77 which I did not order I just ordered the modem and the $1499 charger

03/04/2024

Masako Wada

It kicked me out of the site a few…

It kicked me out of the site a few times and I couldn’t add another product with the protective case.

27/07/2024

Ian

I wont know how the experience panned…

I wont know how the experience panned out until I get the product working.

22/12/2024

Lana Reeves

I bought two and they both do not work…

I bought two and they both do not work or connect at all...very disappointing 😒

27/03/2024

Joseph Schlupf

I was very disappointed with my…

I was very disappointed with my previous order.I could not get it connected at all!I found it very difficult to contact ryoko for help.Perhaps I have a defective device!Please text ...(631) 809-5698I hope you understand that I will be returning my first purchase. Thank you, Joe Schlupf

04/07/2024

Kevin Cross

?????

yes, I was not expecting all the add-ons.

01/10/2024

NBS PRODUCTIONS Productions

This is a ripoff

This is a ripoff, it never worked and I have sent numerous emails asking for refund but no refund and just a generic repeated email.

30/03/2024

Milagros Vergés

It was very easy to purchase

It was very easy to purchase I haven't received it yet and I will update my review once I get itUpdate:I received it on December 11th and yesterday the 21st the device stopped working. I have tried to log into the IP administrator and I haven't gotten any luck I cannot get in. I have reset the device a couple of times and I still don't have any Internet. I would like to return the device and the charging dock and get a full refund.I am disappointed that I paid for 6 months of unlimited service and I couldn't get two weeks out of it.

13/08/2024

Charles Homer

You people Suck

I have been trying to return within 3 days of receiving it. It does not work as described not even close. I prove it on my YouTube channel. Would not have resorted to that had I received some customer service not an email 3 weeks later. Zero tech support. Emails just go in a circle. Payed for data plan too. Got Zip.So for now Ill keep bad mouthing your POS device on my channel. Already made my money back.When I get 100k hits Ill film the finally

19/12/2024

Debra Morgan

Very bad experience

Very bad experience thru Viaota. Ryoko Internet provider. They signed me up for 6 mo’s Internet (unauthorized, $200+). Paypal working with them. PayPal sent me receipt for modems. The following day I received an invoice from Viaota, adding charges for Internet Services. If you’ve ever had to deal w/Paypal you know how frustrating it is to get $$ back. Tried to cancel order, phone # didn’t work. Fill out form “click here” takes you to video about what happens after you order. Return procedure (good luck) others report that if plastic wrap is opened, you can’t return unit(s). Returns go to Germany (I read that costs almost $30 +restocking fee). I asked to cancel (email), said they generated a ticket, but gave me no number. Tickets, from my experience as a Systems Administrator, don’t work that way. Claimed I purchased w/terms of the agreement. Agreement stated that once free data was used, buyer to make arrangements for continued service. Nothing about them signing me up for 6 mo’s w/auto pay. Nothing about this in their ad. I worked in marketing & have an education in graphic design. Not likely I’d miss this. Additionally, worked in a government agency to interpret government rules & regulations then write policy & procedure. It’s my opinion the sites selling this product are ripping people off. I’ve turned them into FTC. Check out Reviewopedia.com to read similar experiences from others.

17/01/2024

Paul-Stephen Varszegi

I just got the product after over a…

I just got the product after over a 2-week wait. Worked fine the first day but the second day started losing internet service and had to repeatedly reconnect.Called the order line telephone number and they suggested I call Customer Support at: (443) 456-4433 which I did. Selected option for technical assistance on the automated system and place on a very long hold of over 30-minutes with music and got disconnected. Called back a second time and waited again for somebody to troubleshoot my Ryoko product and another 30-minutes goes by and I get disconnected. Called the Ryoko order line and spoke to another agent who didn’t identify themselves with the company name and didn’t want to provide their own name. This female suggested that I call customer support again and select the last option to leave a message and somebody will call me back 24/7. So far nobody has called me back.Very disappointed at how unprofessional this company is being operated. May file a formal complaint with the BBB because they may be ripping off their customers.

01/07/2024

Linda Love

Horrible returns

Just make sure you really want this. The item ships from New York, but if you want to return it they give you an address in Germany to send it, and you have to pay. I looked it up and it was about the same cost as the router itself. I thought this was pretty shady.

23/06/2024

Richard Bridges

I ORDERED THIS PRODUCT ON 10 NOVEMBER…

I ORDERED THIS PRODUCT ON 10 NOVEMBER 2024 @ 0430 HOURS. AT THE SAME EXACT TIME, I CANCELED THE ORDER. I WAS ALERTED BY NAVY FEDERAL, MY FINANCIAL INSTITUTION, THAT YOU WERE TRYING TO WITHDRAW $476.00 FROM MY ACCOUNT. YOUR REQUEST WAS BLOCKED BECAUSE I DID NOT AUTHORIZE THE TRANSACTION. I CONTACTED YOUR COMPANY TO MAKE SURE THAT MY CANCELATION WAS PROCESSED AND WAS HUNG UP ON BY 12 DIFFERENT PEOPLE. ON 10 NOVEMBER 2024 0430 HOURS, I SPOKE TO TWO DIFFERENT PEOPLE THAT CANCELED MY ORDER AND CONFIRMED THAT MY PAYPAL ACCOUNT WOULD BE CREDITED $220.00 AND THAT NOTHING WOULD BE SENT. IT WAS ALL LIES!!! MY REFUND WAS NEVER PROCESSED AND THE PRODUCT WAS SENT. I HAVE BEEN DISPUTING THIS CLAIM WITH PAYPAL AND YOUR COMPANY SINCE 10 NOVEMBER 2024. TODAY, I WAS FINALLY WAS ABLE TO GET SOMEONE FROM YOUR COMPANY ON THE PHONE AND WE WENT BACK AND FORTH FOR OVER AN HOUR. THE LADY THAT I SPOKE STATED THAT THE PRODUCT CANNOT BE RETURNED SINCE IT WAS 30 DAYS AFTER THE EXPIRATION DATE TO RETURN IT. THIS IS PURE NONSENSE BECAUSE I CANCELED THE ORDER ON 10 NOVEMBER 2024 AND THE PRODUCT SHOULD NEVER HAVE BEEN SENT. I ASKED FOR A SUPERVISOR SEVERAL TIMES AND WAS TOLD THAT THERE WAS NO SUPERVISORS AVAILABLE. WHAT KIND OF CO.PANY DOESN'T HAVE ANY SUPERVISORS?? SHE EVEN STATED THAT SOMEONE CALLED ME AND LEFT A MESSAGE ON MY VOICE MAIL AND THAT WAS WRONG BECAUSE I WOULD HAVE CALLED BACK. THE PERSON I SPOKE WITH TODAY WAS VERY ARGUMENTATIVE AND ABSOLUTELY NO HELP. SHE REFUSED TO PROVIDE ME WITH A RETURN LABEL AND REFUSED TO PROVIDE ME WITH PHYSICAL ADDRESS WHERE I COULD RETURN THE PRODUCT FOR A REFUND. I'LL BE SURPRISED AND SHOCKED IF A SUPERVISOR ACTUALLY CALLS ME BACK. THE PRODUCT HAS NEVER BEEN OPENED. STAY AWAY FROM THIS PRODUCT AND THIS COMPANY. THEY'RE NOTHING BUT THIEVES AND LIARS. CUSTOMER SERVICE IS AN ABSOLUTE NIGHTMARE, IF YOU'RE ABLE TO GET SOMEONE ON THE PHONE. I JUST WANT TO RETURN THE PRODUCT AND GET MY MONEY BACK. THE ORDER WAS MADE AND CANCELED ON THE SAME DAY, NOVEMBER 10, 2024 AT 4:30 AM. I HAVE BEEN DISPUTING THIS ORDEAL SINCE NOVEMBER 10, 2024 4

05/12/2024

Dudi Cohen

Ryoko ! Be careful. Fraudulent scammers site !!!!!!

Be careful. Fraudulent scammers site !!!!!!Hi,Please i'm still wail to get answer from you, a but my order ________ you need to send me one more device like i order it, you send me only one device,Please send me an answer, Or is it a scam site?Dear Sir,Please i send many time Email to Support i have problem with my order, i order it for 2 Devices,yesterday i pick the small packing on 30 Decmber and i get only one 1 device, i order it for 2 two device and you cost me on master-card for 2 device total cost 490 ShekelsPlease see the attached invoice on mail,Please can you check and answer me as soon as possible, it's look good after i send more then 10-20 Email and no one answer, this is not a look servies for Customersת,Please even if you have a lot of email ti handling please check my order and send me one more device like i order it. and you cost me for two device,Thank you very much for your answer,happy a new year,David Cohen,

25/01/2024

gregg

I haven't received the product yet.

I haven't received the product yet. , but once I do I will write a review.

06/09/2024

Lady Royale

Inefficient customer service

Consider this a financial loss if purchased. Customer service is not existent and inefficient and only offers apologetic automated messages. Not only was I met with automated messages but there was no additional options to get in contact with someone who could help with the issue I was having. Trying to return the product means that you would have to spend more to ship the return than you would to receive any type of customer service or assistance. And as the service was never used I received no compensation. I highly recommend saving your time, effort, money and seek another company that chooses to treat their customers as if they are important.

02/04/2024

Gene Nelson

MISLEADING ADVERTISING

This company is misleading in their advertising. You can not use this without paying a monthly fee, which is not mentioned in the ad. Also they did not want to honor the 30 return policy. After contacting my credit card company. They finally offered a return, but then wanted me to send it to Germany. Postage is more than the product is worth. Don't buy this product.

30/12/2024

David Starr

Horrible Product With Even Worde Customer And Technical Support

I was never able to get the unit to work and it was virtually impossible to get through to any type of customer or technical support. I just received the dreaded message that they had “an unusually high volume of emails or phone calls and were unable to respond”. Finally, I ran over the 30 day period and now I’m stuck with almost $150.00 loss for a six month data plan that I was never able to use. This was absolutely the worst purchasing experience I have ever experienced in my entire life.

06/03/2024

mars mcclo

We will be reporting this to the better…

We will be reporting this to the better business bureau and the Attorney General as well as contacting channel 3 and 5 on your side news....... They have not limited our unlimited data flow service, to keep the data flow equal for all users of theirservice. they have completely cut it off !! Saying it will not be returned to us untill June of 2025. As that's the end of our 6 month unlimited plan. And according to the email you sent my wife last night. They have admitted to that. It's is false representation and advertisement of their product.....

11/04/2024

Alice McCloud

Very disappointed customer

We purchased the Ryoko with unlimited data. It worked for about 24 hours then completely went off line. We have not been able to get this resolved and are very disappointed. They said they restricted the service but intact they completely shut it off. We would like to get this resolved or we will be getting a refund. If someone can please help it would be appreciated.

07/09/2024

Joani Tompkins

No help from support

I got my Ryoko Pro a couple of days ago, and I can't get to charge and can't access the menu. The support folks are not at all helpful. They wanted me to send a video, and I did, but they keep asking me to send it again. I got an email confirming they received it, but still no help. I want to return it, but it doesn't look like they'll answer that request either!Don't waste your money!

12/08/2024

Tragg Tew

will not work without sim

Purchased and will not work without a SIM card. Where do you get a sim? So it has to have a sim to get the internet correct ?

20/02/2024

Katherine Marson

NEED A CUSTOMER SUPPORT PHONE NUMBER FOR TO I got my order about a week or so ago…

I got my order about a week or so ago and have repeatedly e-mailed asking for a phone number so I can ask some questions so I can activate my Ryoko Pro gadgets. I am elderly and don’t understand tech-terminology so need to talk to someone who can walk me through the set up. I don’t even know how to use that black squiggly line code, and have read that these can steal all the info on one’s phone or computer.I’m educated and my cognitive processes are fine, but I grew up in a different era, and the latest technology is confusing and stressful to me. PLEASE GIVE ME A NUMBER TO CALL SO I CAN SET UP MY RYOKO PROs. I’m beginning to think I’ve been scammed as has happened to me on a couple of other occasions. 🤦🏽‍♀️

21/03/2024

Maximo Zapata

A few years ago I purchased another…

A few years ago I purchased another device, which I still have in the box. I couldn't use it because I needed to subscribe to an internet provider.Now I purchased this one for $49- with free 500MB then I was charged $59.94 for 3GB for 6 months. I picked up the package a couple of days ago, turned it on about yesterday and paired it with my phone only, didn't spend much time on and now is showing that I have 1.6 GB left for 14 days, how can this be? Is this the way Ryoko/Muama do business?

28/04/2024